At Horse Gear World, we understand that getting your equestrian gear quickly and reliably is essential for you and your horse. Whether you’re gearing up for a competition, hitting the trails, or simply ensuring your horse’s daily care, we’ve designed our delivery options to meet your needs with efficiency and care. Based in El Paso, Texas, we serve riders and horse lovers globally, offering seamless shipping to bring top-quality products right to your doorstep.

Shipping Options

We offer two convenient shipping methods to suit your timeline and budget:

  • Standard Shipping: For $12.95, we use trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days and delivered within 10-15 days after shipping. This option is perfect when you need your gear promptly without breaking the bank.
  • Free Shipping: For orders over $50, we provide free shipping via EMS. After processing your order in 1-2 days, expect delivery within 15-25 days. It’s our way of making quality equestrian products even more accessible, especially for bulk purchases or larger items like saddles or arena equipment.

Processing and Delivery Times

Once you place an order, our team works diligently to process it within 1-2 business days. This includes picking, packing, and ensuring everything meets our high standards for quality. Delivery times vary based on your location and the shipping method chosen:

  • Standard Shipping (DHL/FedEx): 10-15 days after shipment—ideal for urgent needs like emergency supplies or behavioral deterrents.
  • Free Shipping (EMS): 15-25 days after shipment—great for non-urgent items such as grooming kits or fly control products.

Note: We ship worldwide, excluding Asia and select remote areas due to logistical constraints. If you’re unsure about delivery to your region, feel free to contact us for assistance.

Returns Policy

We stand by the quality of our products, but if you’re not completely satisfied, you can return items within 15 days of receipt. Please ensure products are unused and in original packaging. For details, refer to our full returns policy on our website or reach out to our customer service team.

Why Trust Our Delivery?

As horse enthusiasts ourselves, we know that reliability matters. Our shipping partners are chosen for their global reach and track record, ensuring your order—whether it’s hoof boots, cinches, or fly sprays—arrives safely and on time. We also offer tracking information so you can monitor your delivery every step of the way.

Get in Touch

Have questions about delivery or need help with an order? Our friendly team is here to assist. Email us at [email protected] or visit our store at 1815 Ward Road, El Paso, US 79901. At Horse Gear World, we’re not just delivering products; we’re supporting your passion for horses with every shipment.

Thank you for choosing us—we’re honored to be part of your equestrian journey!